Free 10 Year frame and springs guarantee

If within a period of 10 years from the date of delivery, any of our sofas should develop a fault in the frame as a result of defective components or workmanship, we will undertake to repair or replace (where necessary) free of charge.

For more serious problems whereby items may be required to be fixed in workshop, transportation is free of charge in the first year.

Delux Deco offers this service by Homeserve.com, an independent and experienced national repairs service company. 

Warranty

Upholstered interiors, ( foam, fibre & feathers etc.) and cover - 12 months

Electrical Components, recliner mechanisms - 24 months

Sofa Frames - 10 years

The above applies to orders from 28/09/2016. 

Prior to this the Warranty for Frame & Springs was 5 Years and 12 months for Electrical components.  

Payments

All payments are security enabled for 256-bit encryption. Please note the encryption is active when entering any transactional area on this website, as confirmed by the Green Lock and https on the top left, by the URL. Any data sent over the internet is highly encrypted and our own servers are housed in an ultra secure data warehouse in London, continuously monitored by one of the world's leading companies to ensure total security. We do not store any credit card details even if taken by phone. All credit xard details taken over the phone are destroyed immediately and not held.  

Credit card security

If you buy goods or services on your credit or debit card, you have extra protection if things go wrong compared with paying by cash or cheque. Credit cards come with the greatest protection, as you can make a claim against your card provider under section 75 of the Consumer Credit Act.

The Cosumer Credit Act contains important provisions, including your rights in relation to your credit files, and the extra protection you get when you pay for something with a credit card. Section 75 covers items costing £100 and up to £30,000. Most credit cards come with free protection for faulty, doesn't do what its supposed, or is not what you ordered or you didn't recieve the item insurance. Please check with your credit provider for specific details.

Fully compliant with Distance Selling Regulations 2000

Delux Deco adheres strictly to the above regulations related to all our transactions, so that all our consumers are fully protected.

 

General guarantees

Our warranty

DeluxDeco aims to offer the best quality of goods possible at affordable prices. We warrant that all our goods meet the meticulous high standards you would expect from the full price of our goods and that all our descriptions of the products including the construction and finishing of our products are 100% true and correct.

Price guarantee

Our prices cannot be matched as we are a new type of business which has cut out all the middleman costs, selling direct from the manufacturer.

Our promise

If you find an identical product at a lower price within 14 days we will refund the difference!

Quality guarantee

All our suppliers and products are thoroughly vetted for their production standards and quality of finished product and this is the cornerstone of our business model. Every product we sell has detailed information on the construction, materials and finish, and we have nothing to hide as we know that we offer the best for less. Please take a moment to compare our product specifications against competitors and you will discover the benefits of buying luxury for less from Delux Deco.

A new way to buy !