Why emails go missing ? 

When sending emails to customers, it is possible that not every customer receives messages. Often, this is because the customer's email provider has decided to flag our email server as a spam source. This is not necessarily any fault – some other IP address associated with our domain could be causing the problem, or the receiving server might not recognize your domain. 

To solve - White List or our email address

[email protected]

[email protected]

Using Hotmail ?

• Check The Junk Folder: If email from "a Sender you want to whitelist is in this folder, click Show content to view the body of the email. Click Mark as safe. The Sender will now be added to your list of Safe senders.

• Manually Add to Safe List: Click Options in the upper right corner of your Hotmail screen. In the body of the page under Junk e-mail click the link Safe and blocked senders. Click the link Safe senders. Enter the email address you want to whitelist. Click Add to list.